Nate Grochmal, President, Allied USA
Nate Grochmal, PresidentEffective management and disposal of biomedical waste is a risky and complex affair. Hospital-acquired infections (HAIs), sharps injury, exposure to blood-borne pathogens—the list of dangers triggered by hazardous medical waste is unending. As such, failure to exercise safe and compliant medical waste management and disposal practices by healthcare institutions can have a detrimental impact on the health of their employees, the public, and the environment. Today with the added impetus of the COVID-19 pandemic, the need to reinforce infection control measures through safe and secure medical waste disposal is more than ever. Against this backdrop, hospitals and other healthcare institutions need a trusted and reliable partner that can help them with safe, compliant, and cost-effective medical waste management and disposal. Enter Allied USA.

As a full-service company, Allied provides medical waste disposal, medical supplies, and document shredding services. Allied helps customers safely dispose of different kinds of medical waste, including biohazardous, pharmaceutical, trace chemotherapy waste, and more, while conforming to all waste treatment and disposal regulations. Allied also delivers essential medical products, such as PPE, face masks, sanitizers, which have grown to popularity over the last year. Additionally, the company offers efficient document shredding services through which customers are provided with consoles that can securely destroy sensitive information and protect it from breaches. “Customer experience is at the forefront of everything we do. This drives our long-term successful relationship with clients, whom we call ‘partners,’” says Nate Grochmal, President of Allied USA.

At the heart of Allied’s success lies its undivided attention to providing an excellent customer experience.

Allied USA : Safe and Compliant Medical Waste Management

Driven by a team of highly talented professionals with extensive industry expertise, Allied fosters an innovative and progressive company culture that is reflected in its customer service. “Allied is a customer experience company. We are committed to delivering the best services and experiences to our customers, and it all starts with our incredible team members and company culture,” remarks Grochmal.

Allied follows a seamless customer onboarding process that begins with understanding the needs and business workflows of clients. As the next step, the company signs an appropriate service agreement with customers and provides them with the right equipment and containers. All the way from the initial call to delivering the equipment and initiating the service, Allied believes in quick response—constantly communicating with customers to keep them in the know and complete the account setup process. Allied clearly defines the different milestones to be achieved along the way and helps customers overcome all the challenges when it comes to safe and compliant medical waste disposal.

Customer experience is at the forefront of everything we do. This drives our long-term successful relationship with clients, whom we call ‘partners

As a testament to Allied’s robust capabilities, Grochmal recalls their recent engagement with a client that sought expert guidance in profiling the various types of waste and following proper protocols to stay compliant. Allied walked the client through all the necessary information regarding every waste type they generated, profiled them, set them up for the disposal treatment, as well as completed the compliance documentation. As a result, the client was able to pass the much-dreaded inspection surveys with flying colors.

Amidst various challenges lingering in the pandemic-afflicted world today, Allied has set its goals and is keenly focused on achieving them by executing the right strategies. Allied has identified different markets to expand its footprint in the future. The company aims to provide an unparalleled customer experience by continuing to add highly skilled professionals to its team. With a relentless pursuit of excellence, Allied aspires to utilize all the opportunities that come along the way to continue growing. “Our culture is fundamental to our growth and it is ingrained in every aspect of our company, all the way from the design of our office to our internal teams. On this note, it’s indeed an exciting time for organizations to be a part of the Allied team and benefit from our exceptional services,” notes Grochmal.